olea.la respects your privacy. This Privacy Policy explains what information we collect, how we use it, and what choices you have when you visit our website or request a demo. We use plain language wherever possible and keep things short — your time matters.
1. Who We Are
This website (oleala.com) and the olea.la brand are operated by SK Golden Commerce LLC, a California limited liability company doing business as Oleala and olea.la (collectively, "Olea.la," "we," "us," or "our").
For privacy-related questions, contact us anytime at sales@oleala.com.
2. Information We Collect
We collect only the information necessary to respond to your demo request and run our business. Specifically:
Information You Provide Directly
When you fill out our contact form or otherwise reach out to us, we collect:
- Your name and title
- Your business or property name
- Your email address and phone number
- Your property type, number of restrooms, and other details you share
- Any message or context you provide
Information Collected Automatically
When you visit oleala.com, our hosting provider may automatically log basic technical information such as your IP address, browser type, operating system, and referring URL. This is standard website logging and helps us maintain the site's security and performance.
Information We Do NOT Collect
- We do not use behavioral advertising cookies
- We do not track you across other websites
- We do not collect sensitive personal information (e.g., health, financial, biometric data)
- We do not knowingly collect information from anyone under 16
3. How We Use Your Information
We use your information only for the following purposes:
- To respond to your demo request and schedule a visit
- To send you information about your pilot or subscription
- To follow up on conversations, questions, or feedback
- To comply with legal obligations and protect our business
- To improve our service and customer experience
We will never sell your personal information. We will never share your information with third parties for their marketing purposes.
4. Who Has Access To Your Information
Your information is accessed only by:
- The Olea.la team (currently Karan Dahiya and Sandeep Singh)
- Service providers we use to operate our business — for example, our website host (Namecheap), email service, and form submission processor (Web3Forms). These providers are contractually obligated to protect your data and use it only to provide their services to us
- Legal authorities, if required by law (e.g., subpoena, court order)
5. How Long We Keep Your Information
We keep your contact information only as long as needed to serve you and fulfill our business and legal obligations:
- Demo requests: Up to 24 months from your last interaction with us
- Active customer records: For the duration of our service relationship, plus 7 years after for tax and legal compliance
- Website server logs: Typically 90 days, managed by our hosting provider
You may request earlier deletion of your information at any time — see Section 7 below.
6. How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse, including:
- Secure (HTTPS) website connections
- Access controls and authentication for team accounts
- Working only with service providers that maintain industry-standard security practices
- Limiting access to your data on a need-to-know basis
No system is perfectly secure. If we become aware of a data breach that affects your personal information, we will notify you in accordance with applicable law.
7. Your Privacy Rights
You have meaningful rights regarding your personal information. Regardless of whether the California Consumer Privacy Act (CCPA) currently applies to us based on our size, we voluntarily honor these rights for all visitors:
Right to Know
You can ask us what personal information we have collected about you, and how we use it.
Right to Access
You can request a copy of the personal information we hold about you.
Right to Correct
You can ask us to correct any inaccurate or outdated information.
Right to Delete
You can request that we delete your personal information. We will honor this request unless we are required by law to retain it (e.g., financial records).
Right to Opt Out of Sale or Sharing
We do not sell or share your information for cross-context behavioral advertising. There is nothing to opt out of, but you are welcome to confirm this with us at any time.
Right Against Discrimination
We will never deny you service, charge different prices, or provide a different quality of service because you exercise any of your privacy rights.
How To Exercise These Rights
Simply email sales@oleala.com with your request. We will respond within 30 days. We may verify your identity before fulfilling your request to protect your information.
8. Cookies & Tracking
Our website uses minimal cookies — only those necessary for basic site function. We do not use advertising cookies, analytics cookies that profile users, or third-party tracking pixels.
You can control cookies through your browser settings. Disabling cookies will not significantly affect your ability to use our website.
9. Third-Party Links
Our website may contain links to third-party websites (e.g., social media, news articles). We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party site you visit.
10. Children's Privacy
Our website and services are not directed at children under 16. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal information, please contact us so we can delete it promptly.
11. Changes To This Policy
We may update this Privacy Policy as our business evolves or as required by law. When we make changes, we will update the "Last Updated" date at the top of this page. For material changes, we will notify customers directly by email where possible.
12. Governing Law
This Privacy Policy is governed by the laws of the State of California, United States.
Questions about privacy?
We're a small team — when you email us, a real person reads it.